Legal notice
Legal Notice under the Act on Specified Commercial Transactions
Seller
n a m
Maeda Nami
Representative
Maeda Nami
Address
We will disclose the address without delay upon request.
Phone Number
+81-90-2149-3813
Please note that sales calls are not accepted.
Email Address
nami_maeda@nam-jewelry.com
Product Prices
Prices are listed on each product page and include consumption tax where applicable.
Additional Fees
Shipping fees are included in the product price.
No additional charges apply.
Delivery Time
All pieces are made to order.
Production begins after the order is confirmed, and delivery is expected within approximately 4–6 weeks.
Please note that delivery times may vary depending on the item and production schedule.
Payment Methods
Credit Card, Bank Transfer, PayPal, Shopify Payments
Returns, Exchanges, and Cancellations
As all items are made to order, we do not accept returns or cancellations due to customer preference.
If the delivered item is defective or differs from the order, please contact us within 7 days of receipt.
After confirmation, we will promptly arrange a repair or replacement.
Return shipping costs in such cases will be covered by us.
Items that have been used, or damaged due to customer handling, are not eligible.
Return Period
Please contact us within 7 days of receiving the item.
Return Shipping
In the case of defective or incorrectly delivered items, return shipping will be covered by us.
Customer Support
Inquiries are accepted by email.
We will respond as soon as possible after reviewing your message.